Results: Puzzle Solved!

What counts are results, and NBC’s customers can count them:

1) Lower monthly bills for telephone 
    and data services
2) Faster and higher quality Internet 
    connections
3) Expandable capacity, incoming 
    and outgoing
4) Disaster Recovery


Case Studies

A Regional Supermarket Chain

Our analysis showed that this chain was spending thousands of dollars for calls from satellite stores to the warehouse every night to obtain prices for products for the next day. This slow process, done via an Internet Service Provider, was also wasting employee time.

Our solution was to create a Frame Relay network with the warehouse as the host location and the stores as the legs, making the chain like their
own telephone company.

  • The cost of calling the warehouse dropped by more than 50 percent.
  • Employee time was greatly reduced, resulting in an increase in productivity worth another 25% of the monthly cost.
  • The cost/month is now fixed, making budgeting easy.
  • There's no longer a need to police employees to make sure they don¹t leave their computers on line to the ISP and racking up phone charges.

A Long Island Printing Company.

Our analysis showed that this printer had eight ordinary phone lines, a dial-up type of high-speed circuit, very high long distance rates and no plan for communications in case of a power failure.

Our solution eliminated six of their ordinary phone lines, replacing them with a fractional T-1 for Internet access, e-mail and voice calls.

  • Data transmission is four times faster than the old way.
  • The company’s monthly fixed cost for circuits went down by $1,800 or 30 percent a year!
  • Available circuits for outgoing and income calls were increased by 50 percent.
  • No costly hardware changes were needed.
  • The new system bypasses the local operating company for most purposes, resulting in lower cost for local, regional and long distance.
  • Long distance rates were cut more than 80 percent!
  • A simple plan for service during a power failure ensures that business can continue.

A New York City Engineering Firm

Our analysis found that this company was spending $900 a month for local and long distance calls via six ordinary phone lines.

Our solution involved analyzing their bill to see calling patterns, and then designating lines for each kind of calling at “unlimited” rates.

  • Monthly phone bills have been slashed 50 percent!
  • Employees have a new benefit: after 5 p.m. they can make unlimited calls to the U.S. or Canada.

A Computer Rental Company

Our analysis showed that each branch of this company, located between Boston and Florida, had voice service from the local operating company nearby. Each branch also had digital service for Internet access and e-mail, while headquarters had a fractional T-1 for Long Distance and Internet, plus many local phone lines.

Our solution involved a Virtual Private Network connecting each location with an Internet Service Provider in New York who provided a T-1 connection to headquarters.

  • Every branch can now communicate with every other branch and headquarters without incurring any additional costs/call.
  • Internet access speed at headquarters has increased threefold, and every branch also has increased their access speed.
  • Long distance rates were cut 30 percent.
  • Total annual savings to the company: $18,000 a year!

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